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L&A Insurance & Financial Services
Transparency & Compliance:
It Matters
Access important company policies and regulatory documents that outline how L&A Insurance & Financial Services manages privacy, information access, complaints and conflicts of interest.
L&A Insurance & Financial Services
Transparency & Compliance:
It Matters
Access important company policies and regulatory documents that outline how L&A Insurance & Financial Services manages privacy, information access, complaints and conflicts of interest.
LEGAL & COMPLIANCE DOCUMENTS
Download our company policies
Review L&A Insurance's key compliance documents and company policies, information access, complaints and conflict management.
POPIA Compliance
Outlines how L&A protects personal information in line with POPIA, including lawful processing, consent, security safeguards, data subject rights and breach management.
PAIA Manual
Explains the company’s access-to-information process under PAIA, including contact details, request procedures, record availability, fees, personal information processing and Information Officer details.
Conflict of Interest
Explains how L&A identifies, monitors and manages actual or potential conflicts of interest to protect clients and support fair, transparent advice.
Complaints Management
Sets out how client complaints are handled fairly, transparently and promptly, including the complaint process, escalation options and client rights.